FAQ'S

1. WHEN WILL MY ORDER BE SHIPPED?

-Shipping charges: Free for all orders.
-Handling time: 1 - 2 business days
-Transit (Travelling) Time : 3 - 4 business days

2. CHANGE OR CANCEL MY ORDER
Within 24 hours of the transaction, you may return or cancel your order together with your address information. Kindly submit your modification requests by email as soon as possible, with the subject line reading "CHANGE MY ORDER" or "CANCEL MY ORDER." Don't forget to include your FULL NAME and order number.

3. WHO DO I CONTACT FOR PRESS INQUIRIES?
Send us an email at admin@mylondonmart.com with any press questions, and we'll pass it to the appropriate person!

4. WHAT METHODS OF PAYMENT DO YOU ACCEPT?

We accept all major credit cards through our merchant service provider:

  • Visa
  • Mastercard
  • American Express
  • Apple Pay
  • Discover
  • Diners Club
  • JCB

5. CAN I RECEIVE A REIMBURSEMENT?


If, on the other hand, you're unhappy with the goods you received from us, you can return it for a refund.

CONTACT INFORMATION

Support : 24/7

Business Hours : 9:00 AM to 6:00 PM

Business Days : Monday - Friday

Business Number : +447424574755

Business Mail :  admin@mylondonmart.com

Physical address : 47 Cranford Lane, Hounslow, TW5 9HA,UK